Time and cost of delivery
We strive to make sure that your order reaches you as soon as possible. Within Poland, this usually takes up to 5 days after the order has been placed. With larger numbers of orders, this time may be extended up to 14 days from the date of order. You will receive an e-mail with the planned time of order delivery.
In case of unavailability of a given product, if we are not able to complete your order in the declared time, we will contact you.
Delivery time for foreign customers will be according to the current standards of courier companies.
The cost of delivery:
All domestic and international deliveries shall be completed through express service by courier companies (DPD, GLS, DHL, UPS). The Customer authorizes the Seller to conclude an agreement for the provision of courier services on the Customer’s behalf and at their expense.
- The cost of delivery within Poland, for orders valued at PLN 499 or under, shall be covered by the Customer.
- The cost of delivery within Poland, for orders valued at above PLN 499, shall be covered by the Seller.
- The cost of delivery within Poland, as per the current courier company price list, is on average PLN 20–40 (depending on package size). The cost is added during order placement and shown to the Customer in the purchase document.
- The cost of international shipment is determined individually based on the current price list of courier operators and varies depending on package size and country of delivery.
The Seller shall not be liable for non-delivery of the goods or delay in their delivery caused by the Customer providing incorrect contact details. To avoid such a situation, the fields of the registration form must be filled in correctly.